Bullying And Harassment: Should Insurers Look Deeper?

Given the rise of corporate reputations blowing up in personnel scandals, and the speed with which losses can be accelerated by social media, do insurance carriers need to take a deeper look at workplace culture and risk?

We conducted a study using a simulation research approach to understand the core dynamics that drive workplace problems such as harassment and bullying.

Instead of relying on surveys that rarely reflect actual behavior, we enlisted managers from a range of organizations - large, small and across industries - to participate in our live, multi-part simulations of real workplace scenarios.

The data reveal key missing links that cause many organizations to fundamentally mishandle complaints and, consequently, expose themselves to liability and erode workplace culture.

Most organizations do not realize these mistakes are being made.