Beat The Waiting Game: Tips For Getting Stalled Claims Moving Again

“Well? We’re waiting!” goes the infamous line groaned by Judge Smails to Ty Webb in “Caddyshack” while he waits to find out how much money his golf bet is going to cost him.

Many insurance clients utter this same frustrated groan to claims professionals handling their stalled loss payouts.

For the claims professionals, we’re waiting, too—for medical records, for a demand, for the claimant to finish treating, for the attorney to return phone calls, for a full moon—we’re always waiting for something in this industry, aren’t we?

The good news is that we don’t have to wait anymore, and neither do our clients.

There are strategies to get past the blockades that seem to be anchored to circumstances over which we have no control.