If the COVID-19 pandemic has taught the world anything, its that each event is different from the last. Its not enough to have an abstract plan in place when disaster strikes.Education & Training
The most effective disaster recovery and business continuity (DR/BC) plans are those that organizations practice routinely.
Insurers and companies across all industries should be prepared to stay online during a range of natural and man-made disasters, from earthquakes to pandemics and cyber-attacks.
Modern consumers have come to expect 24/7 accessibility from their service providers. A weak infrastructure that cant reroute traffic or a third-party partners lapsed platform causing an entire system to go down are not just inconveniencestheyre threats to customer relationships.
DR/BC plans should take such liabilities into account and be tested end-to-end. Most insurers created DR/BC plans with hurricanes, winter storms or other natural disasters in mindnot terrorist attacks or pandemics.