The Future of AI in Insurance

 Friday, April 9, 2021

 Insurance Thought Leadership

Artificial intelligence (AI) and machine learning have come a long way, both in terms of adoption across the broader technology landscape and in the insurance industry specifically.

That said, there is still much more territory to cover, helping integral employees like claims adjusters do their jobs better, faster and easier.

Data science is currently being used to uncover insights that claims representatives wouldn’t have found otherwise, which can be extremely valuable.

Data science steps in to identify patterns within massive amounts of data that are too large for humans to comprehend on their own; machines can alert users to relevant, actionable insights that improve claim outcomes and facilitate operational efficiency.

Even at this basic level, organizations have to compile clean, complete datasets, which is easier said than done.
Technology
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