The Institutes

Verify Authenticity When Investigating Social Media

 Tuesday, May 11, 2021

 Canadian Underwriter

Claims professionals who rely on videos and photos obtained through social media investigations need to make sure that evidence can be backed up as authentic, Virtual Symposium B.C. speakers suggest.

There are several reasons why a social media investigation is useful during a claim, said Gavin Phillips, regional manager of investigations for xPera.

Benefits include locating evidence, and identifying and locating witnesses.

‘More and more, [social media investigations] are a critical component to determine the potential for recovery and legal action, especially when you are dealing with the kind of subjects who won’t necessarily keep properties, vehicles, and other assets in their name, but will not be able to resist posing with them on their Instagram accounts,’ Phillips said Tuesday during a panel at Virtual Symposium B.C.

Social Media Addiction Is The Downfall Of Comp Fraudsters

 Tuesday, November 7, 2017

 Business Insurance

Using Social Media In Risk Management

 Thursday, March 2, 2017

 Risk Management

Fraud Investigation & Litigation, Starring Social Media

 Wednesday, June 22, 2016

 Claims Management

Fraud Investigators Combing Social Media To Expose Scams

 Wednesday, February 4, 2015

 CBS News

Social Media in Focus at California Workers’ Comp Conference

 Monday, September 15, 2014

 Insurance Journal

Social Media Is Becoming a Workers’ Comp Investigative Tool

 Wednesday, February 16, 2011

 Risk and Insurance

Insurers Come To Grips With the Opportunities and Risks of Social Media

 Tuesday, October 19, 2010

 Insurance & Technology