Aspen Claims Service

How Video Conferencing Misbehavior Creates Commercial Liability Risk

 Friday, June 4, 2021

 Canadian Underwriter

Inappropriate behavior during video conferences can lead to employment practices liability claims, an expert with The Travelers Companies Inc. warns.

New York City-based Travelers is observing ‘Zoom etiquette claims,’ said the insurer’s employment practices liability product manager, Chris Williams, during a recent episode of A.M. Best T.V.

Host Meg Green asked Williams whether there have been any EPL claims, during the pandemic, related to people work from home.

The ‘Zoom etiquette’ claims include ‘employees having inappropriate displays on their backgrounds, like somebody posting women in bikinis as their backgrounds,’ Williams said during the A.M. Best TV episode, entitled Travelers: EPLI Facing New Risks Including Biometrics, COVID-19.

Zoom etiquette EPL claims also arise from people ‘not being appropriately attired’ while on video conferences as well as people displaying inappropriate behaviour without realizing their cameras and microphones were on, said Williams.

Automation Creates ‘New Challenges’ For Risk Managers

 Wednesday, March 7, 2018

 Insurance Business

Solar Eclipse Creates Employee Safety Risks

 Wednesday, August 16, 2017

 Business Insurance

New Coverage Options Address Liability Exposures Of Commercial Drones

 Tuesday, December 16, 2014

 Canadian Underwriter

Tornado creates higher risk of injury for truck driver

 Friday, April 8, 2011

 Risk and Insurance