Last month, a 12-story condominium in Surfside, Florida collapsed, killing dozens of people. It will take years to determine the cause. Or will it?
In risk management, a ‘root cause’ is a factor, condition or chain of events that causes the emergence of a risk.
The use of the term ‘root’ signals the possibility that the problem may be deep, basic or hidden from view.
A car won’t start. Which is the root cause?
Why? — The battery is dead. Why? — The alternator is not functioning. Why? — The alternator belt broke. Why? — The belt went well beyond its useful service life and was not replaced. Why? — The car was not maintained properly.