Crawford, Aon Release Joint Cyber Claims Guide

Crawford & Company, the world’s largest publicly listed independent provider of claims management and outsourcing services to carriers, brokers and corporations, and global professional services firm Aon have announced the joint publication of the Aon|Crawford Guide to Successfully Managing Cyber Claims.

The guide is a joint effort between the firms to help organizations better mitigate cyber risk and manage insurance claims more effectively in the event of an incident.

It examines how advances in cyberattacks – particularly in relation to ransomware – are resulting in a rapid increase in loss frequency and severity, while simultaneously increasing the complexity of managing the business interruption impact.

The guide says that it is imperative for businesses to focus not only on cyber risk prevention, but also preparedness and response, given the associated costs and the reputational damage arising from cyber incidents.