At Mid-America Catastrophe Services, we are privileged to work with some of America’s best field and desk claims adjusters.
Our top performers work as much as they want and earn six figures annually. More importantly, they are good people. They are empathetic, energetic, and efficient. They are effective because they have developed important habits that ensure their success.
This is the first of a two-part series on the habits of highly effective claims adjusters. In this post, we focus on the field adjuster, the one out there acting as the eyes, the ears, and the voice of both Mid-America and our carrier/client. The importance of this role cannot be overstated. This is the beachhead warrior, the first responder, the one initiating the taking back of that which was lost in the storm.
We polled our top 200 adjusters and asked them to list the most critical habits they have developed as field adjusters. The top seven habits listed here reflect their answers.