AF Paperless/Voiceless Arbitration Up 300%

Thursday, October 16th, 2003 Auto Liability Subrogation

Arbitration Forums Inc. said the use of its electronic filing system to arbitrate small-dollar auto physical damage claims and liability increased 300 percent this year. The Tampa, Fla.-based company‘s inter-company insurance dispute resolution method, titled E-Speed Filing, requires no oral presentation. Participants use software which they access through the AF Web site. Jill Newcomer, an AF spokesperson, said that there is a “contention” section on the electronic filing form where a company can describe the evidence it has in the case. Ms. Newcomer said AF has a strict audit procedure in place to ensure that the information is accurate. The company introduced the system in 2001.

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http://www.nationalunderwriter.com/pandc/hotnews/viewPC.asp?article=10_15_03_12_10638.xml&src=5

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