Best Practices For Preventing Fraud In The Digital Age

Insurance carriers have witnessed a dramatic increase in consumers’ acceptance of digital activity compared to the pre-pandemic levels of early 2020. We expect these accelerated levels are only going to increase.

As a result, carriers are faced with weighing the significant pros and cons regarding how this behavior shift impacts their business.

With careful guidance, insurers can successfully navigate digitizing their business while providing an enhanced customer experience.

The first step is for insurers to confirm that their fraud-mitigation and identity-verification capabilities safeguard against these activities and match the seasoned techniques from fraudsters within the industry.

Evaluating defenses and then identifying a solution that enhances the current option—or implementing a new one—on a continuous basis offers carriers a thorough approach.