Can The Auto Casualty Claims Process Assist Workers’ Compensation?

In today’s world, data is readily available. In an instant, your smartphone can tell you how many steps you’ve walked today, how many hours you’ve spent on Instagram and how many times you took an Uber last month.

In the insurance industry, data is also becoming increasingly more accessible due to the widespread availability of technology, helping claims organizations to better manage premiums, control medical spending and improve internal workflow efficiencies.

Specifically, in the auto insurance industry, companies have been using a variety of data sources, including telematics, smart phone apps and video, over the past few years to collect data that not only allows carriers to offer usage-based insurance to its customers, but also has been able to help claims organizations try to predict the severity of injuries based on an accident scenario.

Injury prediction technology, which is at the outset of being adopted in the auto casualty industry, also has the potential to be applied to workers’ compensation claims, which could provide improvements to the claims process for both claims organizations and injured employees.