Consumers Posting Negative Reviews Could Face Legal Issues

Monday, January 7th, 2013 Liability Litigation

If you are mad as hell about a consumer experience you’ve had, you may want to exercise your right of free speech to express your dismay in a public forum — these days, by posting a negative review on a site like Yelp or Angie’s List. But a lawsuit in Virginia may make you think twice about how exactly to word your gripe to avoid provoking a defamation lawsuit that could cost you, whether you end up guilty of defamation or not. At a time when consumers routinely rely on what other consumers have to say about products and services, the case has bearing on the boundaries of online behavior.

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http://www.insurancejournal.com/news/national/2013/01/07/276143.htm

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