Farmers Insurance Receives Awards for Claims Operations

Pegasystems, a provider of business process management (BPM) software and provider of customer relationship management (CRM) solutions, has awarded Farmers Insurance two awards for its approach to transform its claims operations. "Farmers Insurance’s success is a testament to how innovative and agile an organization can become once it embraces Pega’s Build for Change approach to business transformation," noted Grant Johnson, chief marketing officer at Pegasystems.