Giant Leap For Nationwide: Permanent Shift To Work-From-Home

Nationwide has announced plans to permanently transition to a hybrid operating model comprising primarily work-from-office in four corporate campuses and work-from-home in most other locations.

“We’ve been investing in our technological capabilities for years, and those investments really paid off when we needed to transition quickly to a 98% work-from-home model,” said Nationwide CEO Kirt Walker.

“Our associates and our technology team have proven to us that we can serve our members and partners with extraordinary care with a large portion of our team working from home.”

The four main corporate locations will include central Ohio; Des Moines, Iowa; Scottsdale, Ariz.; and San Antonio, Texas.

The locations were selected based on current large concentrations of employees, flexibility to serve customers across time zones, and ongoing access to employee talent and subject-matter expertise, Nationwide said.