How Insurers Are Making Connections

Spin the wheel to land on any insurance carrier’s website. Did you land on Allianz, USAA, MetLife, Radian, Traveler’s, State Farm, Protective Insurance or American Family?

Do you notice anything familiar? Perhaps it’s images of smiling people, like you and me, living their lives, connecting with each other or being a family.

In business today, leading organizations, from insurance, healthcare and finance to mobile and technology companies, find themselves centered on a common theme of enhancing customer experience (known as CX).

It’s about relating to other people and finding commonalities in a world that is rapidly becoming disconnected.