How Technology Can Keep Injured Workers Happy And Unplug The Attorney Hotline

Artificial intelligence and other technologies are helping employers better understand injury trends and are saving money in the process.

While the idea of new technology and AI in workers’ compensation may conjure up images of robotic-like wearables and large data sets, there’s a way to use these tools to keep workers’ safer and support a worker advocacy approach.

“Technology can really benefit employers in many ways, but particularly with respect to their responsiveness to injured workers and to the advocacy programs for injured workers,” said Dr. David Deitz, principal at David Deitz and Associates and chief medical advisor at ChronWell.

“I certainly wouldn’t want to give anybody the impression that this is just an artificial intelligence kind of program. It’s a marriage of a technology platform with a strategically directed claim services that often can include other professionals reaching out to the injured worker.”