Insurance Claims Litigation Surging with Digital Marketing And Tech Use

Insurance companies have lost control of their claims frequency and the use of technology enabled claims instigation practices to drive more claims through litigation has become a significant social inflationary threat to the industry, with ramifications for the reinsurance and insurance-linked securities (ILS) market, speakers explained in our latest Artemis Live video interview.

One of the key drivers for this trend is not very well understood across the industry, the use of technology and advanced digital marketing techniques to instigate claims and drive them through law firms, resulting in higher claims and litigation as well.

This has become a significant issue for insurers that are facing the explosion in claims these practices are driving.