Providers Focus On Improving Claims Process Satisfaction With Gen Y

Wednesday, October 28th, 2015 Auto Risk Management

While satisfaction with the auto insurance claims process in the United States is lower among Millenial claimants than among their older counterparts, the former’s satisfaction is improving, according to the J.D. Power 2015 U.S. Auto Claims Satisfaction Study released on Monday. The study measures customer satisfaction with their most recent automobile collision claim.

---

http://www.canadianunderwriter.ca/news/satisfaction-with-u-s-auto-insurance-claims-process-among-millenials-improving-j-d-power-study/1003866831/

---