Tech: Look Before You Leap
Thursday, September 27th, 2001 Subrogation TechnologyWhat should you consider when selecting a new claims system? It's no secret technology allows for instant, immediate communication. Today's tech-savvy consumers expect immediate response from everyone, including their insurer. This is forcing many insurers to reevaluate their claims processing systems to provide more efficient service. Take the quiz. Is it time to reevaluate your claims processing system? 1. Does your current claims process have multi-point entry, which lacks integration, cohesiveness and efficiency? 2. Are your existing claims processes manuals creating an information disconnect? 3. Is there a lack of integration between sub-processes (salvage and subrogation) and departments? 4. Does your company have limited document management and imaging systems which lack implementation of your best practices?



