Tech Shines On Biggest WC Clms
Sunday, October 28th, 2001 Technology Workers' CompensationMost workers’ compensation claims professionals know that a small percentage of claims accounts for the bulk of their costs. The trick is to find and manage the high-dollar claims early in their life cycle. By employing the right technology to accomplish that end, it’s now possible for beleaguered workers’ comp carriers and managed care firms to save millions. The key factor is focusing on claims soon enough to make a difference. But methods by which some companies identify these exceptional items can often be as random as a collection of "Post-it" notes stuck on a claims adjuster’s computer, or a single reviewer’s ability to pick something out among thousands of pieces of information. This can be almost impossible for adjusters who have to manage more than 150 claims at any given moment.
