When Carriers Outsource Claims  (Risk and Insurance)

When Carriers Outsource Claims

  Tuesday, June 28th, 2011 Source: Risk and Insurance

Since the attacks of September 11, 2001, it has become increasingly common for insurance companies to investigate policyholder claims for insurance coverage not through in-house claims handlers but through outside attorneys. For claims made under directors’ and officers’ insurance policies, this practice is ubiquitous. Insurance companies almost always assign outside law firms to correspond with the policyholder and third parties, review documents, interview witnesses and otherwise handle the claim.

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