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Predictive analytics works best when it supports judgment rather than replacing it. Clear governance, transparency, and practical workflow guardrails help ensure models are used responsibly and consistently. When adjusters understand what a score means and what it does not mean, the tools become a real advantage instead of a black box.
  January 27   Claims Pages Staff

Weather events rarely arrive without warning, but claims operations still get caught flat-footed. By pairing weather data with historical claims outcomes, teams can better forecast where severity will concentrate and what resources will be needed. Adjusters benefit from better staging, clearer expectations, and fewer operational surprises.
  January 27   Claims Pages Staff

Many of the most expensive claims follow familiar paths toward dispute, supplement, or prolonged cycle time. Predictive analytics can surface the conditions that increase friction such as documentation gaps, vendor patterns, or scope volatility. Catching those signals early helps adjusters protect accuracy and control cost without sacrificing fairness.
  January 27   Claims Pages Staff

Not every claim needs the same level of attention at the same time. Predictive scoring can help identify severity risk, complexity risk, and potential friction early so adjusters can triage smarter. The result is faster movement on routine files and earlier focus on claims likely to escalate.
  January 27   Claims Pages Staff

Claims data often reveals what is coming next if you know where to look. Frequency shifts, repeating loss drivers, and regional clustering can signal an emerging trend before volume spikes. Learning to read these signals helps adjusters prepare, prioritize, and reduce downstream surprises.
  January 27   Claims Pages Staff

How Professional Tree Transplanting Protects Landscapes and Reduces Liability

Trees add beauty, structure, and long-term value to properties. Yet, when improperly placed or poorly maintained, they can become significant hazards, especially near buildings, driveways, power lines, or sidewalks.
  January 26 Sponsored

Why Device Security Matters for Claims Professionals Handling Sensitive Information

Claims professionals find themselves in a unique position, having access to volumes of sensitive personal, financial, and medical data about their clients, which they alone possess. It naturally makes them a prime target for malicious intent.
  January 26 Sponsored

Trends in South Carolina Homeowners Insurance Rates

Insurance companies operating in South Carolina are facing one of the toughest property-insurance environments in the country. While homeowners often see rising premiums as simple price increases, the reality is far more complex.
  December 29 Sponsored

Catastrophe response is a test of capacity, consistency, and trust. Aspen Claims Service was built to step in as an extension of your team with nationwide adjuster availability, strict service delivery guidelines, and proactive communication that keeps policyholders informed. When the storm creates an instant surge, our Claims Plus Approach helps you stay in control and protect the experience your policyholders remember.
  December 20   Aspen Claims

When communities are disrupted, policyholders look to adjusters for clarity and reassurance. Transparent communication, realistic timelines, and consistent follow-through help maintain trust during emotionally charged situations. Strong relationships can be preserved even in the most challenging claim environments.
  December 19   Claims Pages Staff

Disaster response depends on seamless coordination between field and desk adjusters. Clear communication channels and aligned expectations reduce delays and prevent conflicting decisions. Strong collaboration leads to faster resolutions and fewer policyholder frustrations.
  December 18   Claims Pages Staff

Not every catastrophe claim requires the same response. Identifying severity indicators early helps adjusters prioritize urgent losses and allocate resources where they matter most. Strong triage keeps claims moving while ensuring the most critical needs are addressed first.
  December 17   Claims Pages Staff

Surging claim volume can overwhelm even experienced teams. Establishing smart triage processes and standardized evaluation methods helps adjusters maintain accuracy while meeting urgent timelines. The right balance prevents rework, disputes, and long-term claim leakage.
  December 16   Claims Pages Staff

Catastrophic claims are won or lost before the first loss is reported. Advance planning around staffing, vendor relationships, and internal workflows allows adjusters to move quickly when disaster strikes. Preparation creates clarity, consistency, and confidence under pressure.
  December 15   Claims Pages Staff

Hidden Home Issues That Lead to Insurance Claims: What Inspectors Constantly Find

Many homeowners assume that major disasters: fires, storms, break-ins are the primary drivers of home insurance claims. In reality, a surprisingly large share comes from slow, easily overlooked issues that develop quietly in the background.
  December 15 Sponsored
U.S. ForensicHancock Claims Consultants