Leaders of the property/casualty insurance industry believe the worst of the financial crisis is over and that the industry is now in the early stages of a hard market, according to a survey conducted by the Insurance Information Institute (I.I.I.) at its 16th annual Property/Casualty Insurance Joint Industry Forum, held here. Seventy-five percent of executives in the property/casualty industry expect an improvement in profitability in 2012; and in fact, 72 percent believe the industry is on the road to recovery.