Insurers Adapt to a Mobile World

 Wednesday, October 10, 2012

 Insurance Networking

Mobile will remake insurance business models by 2020 is the bold claim laid forth by a new report from Forrester, titled “The Future of Insurance is Mobile.” There are many angles to that statement, and Forrester’s Ellen Carney attempts to outline them as such: Increased customer engagement with policyholders, new sales opportunities, big data/underwriting potential of smart devices, sales tools for brokers, agents and advisors, and new distribution opportunities.
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