The plaintiff’s bar is relentless, and its growing crop of young lawyers continues to bring down large verdicts. It’s imperative that claims organizations develop and retain top talent to match the very capable lawyers on the other side. Having a solid training program and defining career paths for new hires will help set your organization up for success. The ultimate goal of every claims professional should be to get the right price for each claim and, in doing so, keep clients happy so that their business is retained and they rave about the service they received, which brings in new business.