Automation, Big Data Will Drive 2019 Insurance Trends

Facing competitive pressure from start-ups and tech giants, traditional insurers are being forced to embrace innovation and change at a rapid pace. Today’s tech-savvy customers expect a seamless and integrated digital experience from their insurers. As a result, the fundamentals of insurance — from policy creation to underwriting to claims processing — continue to be digitized and reimagined accordingly. The swift pace of change will continue to move forward. In 2019, automation, agile cloud solutions and data management will enable insurers to streamline administration, tailor their offerings to customers and achieve regulatory compliance. Here are some of the top trends to note.