3 Insurers Recognized for Claims Performance

Auto-Owners Insurance, The Hartford and USAA receive top mention in a new J.D. Power and Associates study investigating customer satisfaction when it comes to claims services. For its study, “Property Claims Satisfaction Study,” J.D. Power researched the filed property claims of 2,842 insurance customers nationally from November 2009 to April 2011, which indirectly provided an evaluation of the services provided to the claimants of 13 insurers.