Are Uber And Airbnb Beating Insurers?
Monday, February 6th, 2017 Risk Management TechnologyIn a data-driven world, companies like Airbnb and Uber have revolutionized their respective industries through customer data and analytics, despite not owning traditional revenue-generating assets. These disruptors use data to provide a level of personalization that means they can outdo their competitors — something the insurance world is failing to do, according to one expert. “Companies like Airbnb and Uber are doing an exceptional job of offering products that directly respond to the needs of their individual customers, and not the mass market,” Tony Cid, global head of commercial insurance at Intellect SEEC, told Insurance Business.
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