The Global Insurance Report 2025 highlights the challenges and opportunities facing the insurance industry as it seeks sustainable growth. Rising premiums have driven recent gains in personal and commercial property and casualty insurance, but these increases largely reflect rate adjustments rather than expanded market reach. For insurers, affordability and innovation remain critical in addressing the growing gap between mature and emerging markets.
Life insurers, meanwhile, grapple with shifting societal norms and an aging population, both of which are reshaping customer needs. Opportunities lie in tailoring policies to nontraditional households and leveraging new technologies like generative AI for enhanced customer service and risk management.
Emerging markets such as Latin America and Asia offer room for growth, with rising GDP and improved economic conditions poised to increase insurance relevance. Similarly, advancements in mobility, climate-risk management, and embedded insurance solutions promise to reimagine traditional value chains, signaling a pivotal moment for insurers to adapt and thrive.