How Artificial Intelligence Enhances Clinical Pharmacists’ Role in Workers’ Comp Care

Pharmacists are essential players in managing medication therapy for injured workers, especially in complex workers’ compensation cases where therapeutic missteps can derail recovery. In a recent white paper, Silvia Sacalis, PharmD and VP of Clinical Services at Healthesystems, discusses how artificial intelligence is increasingly supporting pharmacists in their role—not replacing human judgment, but amplifying it.

The integration of AI into clinical pharmacy work helps uncover hidden risks, flag comorbidities, and support informed decision-making. AI can quickly review and extract insights from large volumes of medical records, offering clinical pharmacists valuable context that would otherwise take hours to uncover. This not only improves the quality of care but allows pharmacists to scale their impact across more claims.

Pharmacists remain the linchpin in determining safe, effective medication strategies, using both AI findings and their clinical expertise to identify polypharmacy issues, reduce pill burden, and recommend therapy adjustments. AI’s true value lies in its ability to streamline this process and make more personalized interventions possible.

By combining human empathy and expertise with AI’s speed and pattern recognition, clinical pharmacists are better equipped to manage therapeutic complexity and help injured workers recover more safely and efficiently. In the evolving workers’ comp landscape, AI is proving to be a powerful sidekick in optimizing drug therapy outcomes.