Smart Home Tech Shows Strong ROI for Insurers and Homeowners
Friday, July 25th, 2025 Insurance Industry Property Risk Management TechnologyAs insurers shift toward proactive risk prevention, connected home technologies like smart plumbing, doorbell cameras, and electrical fire monitors are gaining ground. But determining how much these tools reduce insurance claims has often been more anecdotal than analytical—until now.
Whisker Labs, the company behind the Ting electrical fire prevention device, partnered with Octagram Analytics and the Insurance Information Institute (Triple-I) to measure Ting’s impact on insurance claims. The study found that, by the third year after installation, homes with Ting experienced a 63% reduction in electrical fire claims—translating to $81 in annual claim reduction per household. This makes a strong case for Ting’s return on investment for insurers.
Ting monitors electrical signals in the home through a single outlet, identifying arcing patterns that often precede fires. In addition to detecting electrical issues, Ting also alerts homeowners when in-home temperatures fall to levels that may cause frozen pipes—adding value beyond fire prevention.
With more than one million devices already deployed and about 50,000 more added each month, Ting’s footprint continues to grow. The study’s methodology—focused on real-world claims data and rigorous analysis—could set a new standard for evaluating the impact of IoT devices in the insurance space, beyond just home fire prevention.
