Digital Playing Supporting Role In Claims Satisfaction Lift: J.D. Power
Satisfaction with auto insurance claims is at an all time high, according to J.D. Power & Associates’ U.S. Auto Claims Satisfaction Study. However, policyholders are still eager to talk to live reps for assurance that their claim will be handled in the best manner.
November 1, 2019
Auto
Technology
Performance Of Pedestrian Crash Prevention Varies Among Midsize Cars
The Insurance Institute for Highway Safety rated the pedestrian crash prevention systems of 16 midsize cars in the lead-up to Halloween, a holiday that consistently ranks among the deadliest days for pedestrians in the United States.
October 30, 2019
Auto
Liability
Technology
How Technology Can Keep Injured Workers Happy And Unplug The Attorney Hotline
Artificial intelligence and other technologies are helping employers better understand injury trends and are saving money in the process.
October 24, 2019
Technology
Workers' Compensation
California’s Earthquake Early Warning System Rolls Out Statewide
As expected, today California governor Gavin Newsom announced the launch of a statewide Earthquake Early Warning System. Based on reports from sensors embedded in the ground across the state, it can detect tremors and deliver warnings to mobile phones using the Wireless Emergency Alert system or the MyShake app (Android, iOS).
October 18, 2019
Technology
California
What’s Keeping Claims Pros Up At Night?
Talent shortage and keeping pace with change are two of the top issues facing claims professionals over the next three to five years, but that’s just the start of their concerns.
October 18, 2019
Education & Training
Technology
Destination AI For Insurance Underwriting
It’s almost inevitable: Spend your working life identifying, analysing, quantifying and ascribing monetary value to risk, and you’re likely to have a fairly strong aversion to it.<br /><br />
October 15, 2019
Risk Management
Technology
Detecting Auto Fraud With AI: Looking For Outliers Among Thousands Of Variables
Artificial intelligence can make it nearly impossible for fraudsters to make a false claim appear real, the founder of an A.I. vendor suggests. If an auto insurance claim is fraudulent, A.I. software could pick up on that as long as it has enough data about other fraudulent — and legitimate — claims, said Gary Saarenvirta, founder and CEO of Toronto-based Daisy Intelligence.
October 8, 2019
Auto
Technology
Notable News From InsureTech Connect Conference
After three intense and exhausting days at InsureTech Connect last week, I’m a little conflicted. It was quite exciting. And there are many fascinating companies and ideas that are truly transforming our industry.
October 7, 2019
Technology
Insurance Companies Are Cautiously Optimistic That Exoskeletons Can Reduce Injury And Claims
There are over a thousand exoskeleton units currently in use at job sites around the world, and their number is expected to increase at a significantly faster rate. In some cases, they are even becoming mandatory safety equipment.
October 4, 2019
Technology
Workers' Compensation
4 Ways Claims Professionals Must Adapt To The Digital Insurance Revolution
The digital revolution underway in the insurance industry is affecting nearly every facet of insurance, and claims handling and management is no exception.
October 2, 2019
Risk Management
Technology
Drones Make Headway In Cutting Claims Costs; Challenges Remain
Drone technology can significantly reduce claims processing costs, but barriers remain to universal adoption by insurers and claims adjusters, a panel of experts said.
September 26, 2019
Legislation & Regulation
Risk Management
Technology
Four Reasons Bodily Injury Adjusters Are Overloaded With Work
Workload is the number one cause of stress in the workplace, when compared with other factors including people issues, work-life balance and lack of job security, according to Statista.
September 25, 2019
Auto
Liability
Technology
Travelers Partners With Hover For 3-D Modeling In Claims
Travelers has partnered with Hover to incorporate 3-D modeling technology into its claims assessment. Hover’s technology transforms smartphone images of property into 3-D models, which will improve property damage views with detailed measurements of buildings.
September 24, 2019
Technology
Liability And Workers’ Comp Savings Arrive With Autonomous Trucks In Texas
The world of self-driving trucks continues to expand as new technologies are being tested and more companies are emerging with revolutionary autonomous fleets of semi-truck tractors that increase safety and efficiency.
September 18, 2019
Excess & Surplus Lines
Liability
Technology
Workers' Compensation
Texas
The Critical Piece Of Mapping Out The Claims Process
Insurance providers who are paying for consultants to help change claims processes may be missing a piece of the puzzle.
September 17, 2019
Education & Training
Technology
