National Flood Insurance Program - Adjuster Claims Manual - Part I
NFIP Adjuster Claims Manual Part 1
PDF (748KB)
Catastrophe
Property
Forms Flood
Standard Flood Insurance Policy (FEMA Form F-122, 2015)
The Standard Flood Insurance Dwelling Policy Form is issued to homeowners, residential renters and condominium unit-owners or owners of residential buildings containing two to four units.
PDF (331KB)
Catastrophe
Property
Policy Forms
NFIP Flood Insurance Claims Handbook (8/14)
This claims guide was created by the Federal Emergency Management Agency (FEMA), which administers the National Flood Insurance Program, to provide policyholders tips about what to do before and after a flood, including filing a claim, and the steps involved in appealing a denied claim.
PDF (236KB)
Catastrophe
Property
Forms Flood
National Flood Insurance Program - Adjuster Claims Manual - Part III
NFIP Adjuster Claims Manual - Part III
PDF (229KB)
Catastrophe
Property
Forms Flood
NFIP Narrative Report FEMA Form 086-0-15 (4/17)
The adjuster uses this form to report information in narrative format that is necessary to document the claim that's not provided in the Preliminary or Final Report.
PDF (347KB)
Catastrophe
Property
Forms Flood
BEQ-3C (2020) Basic Earthquake Policy - Homeowners Choice
A sample California Earthquake Authority (CEA) policy which provides upgraded earthquake coverage for homeowners. Sold and serviced by participating insurance companies.
PDF (381.473KB)
Catastrophe
Property
Policy Forms
Manufactured (Mobile) Home/Travel Trailer Worksheet FEMA Form 086-0-17 (4/17)
This form is used by the adjuster to record information to determine the replacement cost and actual cash value of a manufactured (mobile) home.
PDF (394KB)
Catastrophe
Property
Forms Flood
Manufactured (Mobile) Home/Travel Trailer Worksheet (Continued) FEMA Form 086-0-18 (4/17)
This form is a continuation of the Manufactured (Mobile) Home/Travel Trailer Worksheet and is used by the adjuster to record information to determine the replacement cost and actual cash value of a manufactured (mobile) home.
PDF (541KB)
Catastrophe
Property
Forms Flood
NFIP Adjuster's Preliminary Report FEMA Form 086-0-13 (4/17)
The FEMA Preliminary Report form is used by an adjuster to initially document a property loss insured under the National Flood Insurance Plan.
PDF (612KB)
Catastrophe
Property
Forms Flood
NFIP Adjuster's Final Report FEMA Form 086-0-14 (4/17)
This form is used by adjusters to document the overall flood damages to the insured's property and provide a detailed summary of the claims information.
PDF (512KB)
Catastrophe
Property
Forms Flood
California Earthquake Authority - Claim Manual 08-01-2020
The California Earthquake Authority (CEA) claim manual is designed to assist claim representatives in the investigation and settlement of earthquake claims.
PDF (1839.379KB)
Catastrophe
Property
General Reference
BEQ-4B (2020) Basic Earthquake Policy - Renters
A California Earthquake Authority (CEA) sample policy which provides basic earthquake coverage for renters. Sold and serviced by participating insurance companies.
PDF (352.785KB)
Catastrophe
Property
Policy Forms
BEQ-3B (2020) Basic Earthquake Policy - Homeowners
A sample California Earthquake Authority (CEA) policy which provides upgraded earthquake coverage for homeowners. Sold and serviced by participating insurance companies.
PDF (364.666KB)
Catastrophe
Property
Policy Forms
