The Exciting, New Ways Technology Is Streamlining The Claims Management Process

  Wednesday, August 7th, 2019 Source: Risk & Insurance

Technology is a tool, like fire or gin. It can be used for good or for ill.

Most workers on a construction site or in a warehouse are willing to wear a sensor if it will keep them from getting run over by a forklift or knocked off a ledge by a crane.

They do not want the same sensor to report them two minutes late from lunch.

For every advocate extolling the efficiency and economy of artificial intelligence in claims processing and fraud detection, there is a skeptic quoting from The Terminator: “Human decisions are removed from strategic defense. Skynet begins to learn at a geometric rate. It becomes self-aware at 2:14 a.m. Eastern time, August 29th.”

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