There’s a fairly significant gap between what government agencies have to say about distracted driving and what data companies are able to capture, and that is playing a role in the ineffective portrayal and messaging around the seriousness of people using their phones while operating vehicles, according to a recent webinar panel.

The Hartford has entered into a partnership with technology company Tractable to analyze auto damage within its US auto insurance claims operations.

This could be the year telematics driving data actually provides meaningful information — and change — to insurers and drivers alike, allowing risk to be underwritten more accurately, experts predict. To pull that off, smartphones will be a critical tool despite their drawbacks.

The Progressive TV ads that feature National Football League quarterbacks have proven to be an extremely effective marketing strategy.

There’s an old saying that ‘#$%^ runs downhill.’ So, if you want to find the source of the #$%^ , you go to the top of the hill. A similar saying, more to the point, is ‘Garbage in, garbage out’ (GIGO). We hear and use that phrase an awful lot in claims, far too often…

The past year has been unprecedented—and unpredictable—but through all of the uncertainty, a few patterns have emerged in the auto casualty insurance industry.

Insurance fraud isn’t the most splashy form of crime and it rarely dominates the news cycle. But it does impact your wallet every day.

Insurance carriers have put a lot of resources into optimizing the auto claims process, and they’ve made significant progress.

Entrepreneur. Problem solver. Innovator. Physicist. Business owner. Stanford grad. These are just some of the terms that can be used to describe Justin Lewis-Weber. But today, perhaps the most fitting title for the young businessman is ‘insurance claims automation champion’.

2020 wasn’t too dependable in the "good news" department, but one of its few silver linings was a near-universal decline in auto insurance premiums.

Updated Highway Loss Data Institute research into rear autobraking found the ADAS technology cut property damage liability claims 28 percent and collision claims 10 percent, the Insurance Institute for Highway Safety said Thursday.

Wednesday’s storm caused treacherous road conditions. In Central Pennsylvania, those conditions led to a deadly pile-up.

None of us could have predicted the events of 2020 and their impact on the automotive industry. A disruption in the export of Chinese parts, manufacturing delays in Europe, the short-term closure of U.S. assembly plants and a significant drop in sales volume can all be blamed on COVID-19.

Honda is recalling over 1.4 million vehicles in the U.S. to repair drive shafts that can break, window switches that can overheat and a software flaw.

The Insurance Bureau of Canada (IBC) has revealed that the storm that hit southern and central Ontario in November 15, 2020, caused $87 million in insured damage.