
Unnecessary litigation can significantly drain a claims department’s resources, but robust Early Case Assessment (ERA) strategies can help avoid this. By leveraging data analytics, standardizing ERA processes with comprehensive checklists, and utilizing advanced document review technologies, claims departments can predict case outcomes and make informed decisions early.
Early collaboration with legal teams ensures complex claims are handled effectively, and continuous training keeps the team sharp in ERA best practices. These strategies can lead to faster resolutions, reduced costs, and more favorable outcomes, benefiting both the insurer and the policyholder. Companies implementing these ERA strategies have seen litigation costs drop by up to 30%.