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eDiscovery Pointers for Insurance Claims Professionals

eDiscovery Pointers for Insurance Claims Professionals

Most corporations have insurance to help manage litigation costs which means that claims professionals within a given carrier are an integral part of case budgeting.
May 24, 2021 Education & Training Litigation

Our Big Problem With ‘Noise’

Our Big Problem With ‘Noise’

A new book co-written by behavioral economist extraordinaire Daniel Kahneman points out a major problem that numerous industries, including insurance, only sort of know they have and is surely worse than they recognize.
May 18, 2021 Education & Training

Tornado Alley Isn’t Living Up to Its Name

Tornado Alley Isn’t Living Up to Its Name

Tornado activity in the region of the US known as Tornado Alley was at near-record low levels in April.
May 12, 2021 Education & Training

This Call May Be Monitored or Recorded for Quality Assurance and Training Purposes: The Risks of Recording Business Calls

This Call May Be Monitored or Recorded for Quality Assurance and Training Purposes: The Risks of Recording Business Calls

You might ask what Vice-President Kamala Harris was best known for prior to becoming the first female vice-president in U.S. history. One piece of notoriety was, as Attorney General of the State of California, she oversaw the prosecution of Wells Fargo & Company, the American multinational bank and financial services company for violation of §§ 632 and 632.7 of the California Penal Code.
May 6, 2021 Education & Training Litigation

From Remote Work To DE&I: How Insurance Must Adjust To The New Normal

From Remote Work To DE&I: How Insurance Must Adjust To The New Normal

The insurance industry has a knack of retaining talent. According to a new report by Vertafore, titled ‘The Insurance Industry Workforce: A New Generation of Opportunity,’ the majority of industry workers, regardless of age group (baby boomers, Gen X, millennials, or Gen Z), see insurance as a long-term career.
April 23, 2021 Education & Training

Your Time Limit Has Expired—Or Has It?

Your Time Limit Has Expired—Or Has It?

First-party coverage evaluations and investigations that are dependent upon the insured’s cooperation can become frustrating when the insured refuses to provide necessary documents and other information.
April 15, 2021 Education & Training Litigation

What You Should Read In Your First Year In Insurance

What You Should Read In Your First Year In Insurance

Almost without exception leaders are readers, and here at Insurance Nerds we are obsessive readers.
April 15, 2021 Education & Training

How To Negotiate Your Salary

How To Negotiate Your Salary

We’ve had a couple of articles on negotiation recently where we have discussed the importance of becoming a good negotiator, some basic strategies and some intermediate ones
April 9, 2021 Education & Training

Family Disaster Planning—10 Key Ingredients

Family Disaster Planning—10 Key Ingredients

Power outages have become more common in the United States during the last 10 years. The country’s power grid needs updating, but the progress is slow. According to one analysis, the United States has more power outages than any other developed country.
April 8, 2021 Catastrophe Education & Training

The Cost of Uncivil Discourse

The Cost of Uncivil Discourse

With national flags flying among banners and placards promoting conspiracy theories, the mob quickly overwhelmed police barriers and stormed the steps of the legislative building. Hundreds were arrested.
April 6, 2021 Education & Training

Millennials, Ink And Human Resources

Millennials, Ink And Human Resources

Oh, tattoos. That ancient process of injecting oneself with foreign pigments for the sake of symbolism, religion, or beauty.
April 6, 2021 Education & Training

Tips For Effectively Managing A Claims Department

Tips For Effectively Managing A Claims Department

Responding to Department of Insurance (DOI) inquiries, reconciling estimates, denying coverage and issuing settlements are just a few parts of the daily grind in an insurance claims department.
Especially during 2021, being caring, empathetic and demonstrating expertise with customers will increase their satisfaction as well as boost your brand’s reputation and your claims department’s ability to offer excellent customer service will be determined by how well you manage priorities.
But how do you manage priorities effectively as workloads seem to get larger, deadlines get shorter, and the pressure gets higher?
April 5, 2021 Education & Training

When Mental Health And Pain Management Collide: Navigating The Rx Maze

When Mental Health And Pain Management Collide: Navigating The Rx Maze

The classic ‘don’t buy the psych claim’ mentality isn’t entirely a thing of the past, but one could argue that it’s moot.
March 31, 2021 Education & Training Workers' Compensation

Heading Off Surprises

Heading Off Surprises

Who had ‘giant cargo ship’ on their bingo card for possible disasters at the start of 2021? What about ‘derecho in Iowa’ in 2020? ‘Global pandemic’ at the outset of 2020?

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March 30, 2021 Education & Training Risk Management

Riskstream Unveils Canopy 3 Blockchain To Roll Out Insurance Apps Faster

Riskstream Unveils Canopy 3 Blockchain To Roll Out Insurance Apps Faster

Yesterday The Institutes Riskstream Collaborative unveiled the third iteration of its blockchain platform Canopy.
March 22, 2021 Education & Training Technology
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