When Deb Smallwood and I wrote A Recipe for Commercial Lines Underwriting Transformation, we articulated the need to break free of the traditional paradigm of siloed and incremental evolution being viewed on a quarter-by-quarter and year-by-year basis.

Connecticut’s trend of liberal, policyholder-oriented insurance coverage decisions continued apace with the recent Connecticut Supreme Court decision, Nash Street, LLC v. Main Street America Assurance Company et al.

We talk all day, whether in-person or through email, text or chat. We’re inundated with conversation, rarely finding a moment of silence. Out of all of this communication, who do you think hears your voice the most?

In just about any role you may fill in your business, there are a consistent handful of skills necessary to succeed. Chances are, you have a natural gift for some of them. Likely, this gift is what attracts you to any particular role in the first place.

It is not unusual to have a claim asserting that an engine failure is a result of sugar contamination due to an act of vandalism. Sugar (glucose) contamination of the engine oil causes a lack of proper lubrication and engine failure.

Investors are increasingly asking insurers about environmental, social and corporate governance (ESG) practices and how they are being managed, Intact Financial Corporation’s senior vice president and chief financial officer, Louis Marcotte, said recently.

It is staggering how many times I have asked CEOs, founders, leaders, and employees at all levels, “what makes YOU valuable, to whom and why?” and either get a stammering nonsensical type answer or a blank stare. As organizations, and those who work within them, having everyone answer these questions quickly and succinctly is critical to your survival.

The bane of any subrogation professional’s existence is the dreaded release. It is no coincidence that when Zeus uttered the words, “Release the Kraken!” in the 1981 fantasy adventure film The Clash of the Titans, he chose the word “Release.”

Communications and information exchanged between adjusters and insurer in-house counsel present unique challenges for application of the work-product protection, and the law is not uniform in this area.

As many of you know, my primary professional interest and focus has long been on the impact of information technology on insurance ecosystem transformation. But today I’m addressing a very different subject.

When Helen Witty’s 16-year-old daughter was killed by a drunk and drugged driver, in her grief she found some comfort in a single word: crash. While most of those around her were referring to her daughter’s death as an accident, Witty says that one word—crash—helped her change her perception and heal.

As climate change contributes to ever-worsening fire seasons in the Western U.S., more people are moving to the very areas most likely to burn.

Two long-standing insurance and risk management education organizations in the United States have announced the completion of an affiliation agreement. Effective November 16, 2020, the Insurance Information Institute (Triple-I) and The Institutes will partner more closely and will empower each other to serve both the information and education needs of those interested in risk management and insurance.

Innovations will not be discovered, developed and scaled by groups of like-minded people of similar background. Solutions will demand diversity and inclusion leapfrogs.

As with most troubling developments, the pandemic has accelerated insurance fraud trends as pressures from economic uncertainty moves individuals and businesses to act less than ethical at a time when carriers are facing a slew of challenges from COVID-19.