Homeowners’ Maintenance Gaps Revealed: Key Safety Tasks Often Overlooked

The Hanover’s 2024 Home Maintenance Report, conducted by The Harris Poll, highlights significant gaps in homeowners’ maintenance routines. As severe weather events become more frequent and the costs of property claims rise, homeowners’ proactive risk prevention is crucial. The survey, conducted among 1,126 homeowners nationwide, reveals that many neglect basic upkeep tasks that can prevent costly damages.

Key findings include the lack of routine maintenance on critical home systems. For example, a significant percentage of homeowners did not clean their dryer vents or change smoke detector batteries, simple tasks that can prevent fires. Similarly, many homeowners did not check their HVAC systems or water heaters, missing opportunities to enhance efficiency and spot potential water damage early. The survey also found that many homeowners neglect roof inspections, with a considerable number unaware of their roof’s age or condition.

Geographical differences in maintenance practices were evident. Homeowners in the Northeast and South were more likely to perform routine maintenance compared to those in the Midwest and West. Additionally, the report highlights the aging infrastructure of homes, with many homeowners’ windows, HVAC systems, and electrical systems nearing or exceeding their recommended lifespans.

The report underscores the vital role of independent insurance agents in guiding homeowners on proactive risk prevention and maintenance best practices. By addressing these maintenance gaps, homeowners can protect their properties, reduce insurance claims, and maintain affordable insurance rates. The Hanover and other insurance carriers are promoting awareness through educational content, vendor partnerships, and innovative solutions like aerial imagery inspections to help homeowners stay ahead of potential issues.