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Coronavirus Robocalls Prey on Consumer Fears

Coronavirus Robocalls Prey on Consumer Fears

Public concerns about the global coronavirus pandemic have inspired a wave of dubious robocalls that seem to exploit consumer fears amid ongoing uncertainty about the COVID-19 crisis, according to YouMail Inc., creator of the YouMail Robocall Index.
March 13, 2020 Technology

Hackers Pounce as Coronavirus Spread Triggers Work-at-Home Movement

Hackers Pounce as Coronavirus Spread Triggers Work-at-Home Movement

As businesses increasingly—and in rapid fashion—urge their employees to stay at home to work amid the coronavirus pandemic, another risk to companies is emerging. Cybersecurity experts warn that cybercriminals are moving in to target people not used to working from home and companies without work-at-home policies or cyber-safety nets.
March 13, 2020 Risk Management Technology

Zurich Partners With Insurance Data Company To Improve Claims Monitoring

Zurich Partners With Insurance Data Company To Improve Claims Monitoring

Zurich has announced a partnership with Carpe Data — a California-based company which offers a claims monitoring system powered by alternative and emerging data — to improve claims processing efficiency and help in the detection of insurance fraud.
March 10, 2020 Technology

Data Security To Be Found In The Cloud

Data Security To Be Found In The Cloud

As the insurance industry continues down the path toward digital transformation, it is being inundated with data being generated by many different connected devices and systems. Enterprise data is growing so rapidly that analysts at IDC predict the worldwide volume of data will increase ten-fold to 163 zettabytes by 2025.
March 9, 2020 Risk Management Technology

Tractable Claims $25M to Sell Damage-Assessing AIs to More Insurance Giants

Tractable Claims $25M to Sell Damage-Assessing AIs to More Insurance Giants

London-based insurtech AI startup Tractable, which is applying artificial intelligence to speed up accident and disaster recovery by using computer vision to perform visual damage appraisal instead of getting humans to do the job, has closed a $25 million Series C, led by Canadian investment fund Georgian Partners.
March 6, 2020 Technology

5 Claims Tech Trends To Watch In The 2020s

5 Claims Tech Trends To Watch In The 2020s

The last decade of insurance ushered in an age of data and technology, especially within claims. As we embark on a new decade, the question arises of how the insurance claims process will further evolve continuing the advances of the last decade.
March 3, 2020 Technology

6 Insurtech Predictions For The 2020s

The insurtech movement has been underway for the better part of a decade. Now that we have entered the 2020s, it might be worth exploring what could be on the horizon for insurtech over the next ten years.
February 28, 2020 Technology

NTSB: Driver In Fatal Tesla Crash Was Playing Video Game

The National Transportation Safety Board says the driver of a Tesla SUV who died in a Silicon Valley crash two years ago was playing a video game on his smartphone while his vehicle was being controlled by a partially automated driving system.
February 25, 2020 Auto Technology California

Nationwide Teams Up With Toyota, Offers Telematics-Based Insurance

Nationwide has announced a partnership with Toyota Insurance Management Solutions (TIMS) to launch a new telematics-powered insurance solution that will lead to more savings for customers.
February 25, 2020 Auto Technology

Five Power Moves For Risk Managers In 2020

As the risk management function becomes even more critical for today’s businesses, risk managers find themselves involved in making decisions that affect nearly every aspect of an organization’s physical, financial, and reputational health.
February 24, 2020 Risk Management Technology

How Well Are Insurers Handling A New Workforce?

For me, one of the happiest, most inspiring headlines I’ve seen in recent months read — “Nationwide announces five-year, $160M Future of Work investment.” Finally, an insurer was putting a stake in the ground, announcing a major commitment to address a looming and significant reality — the nature of work is changing.
February 21, 2020 Risk Management Technology

How Agile Technology Supercharges Insurance Claims Processes

Modern information technology means two things for today’s insurance carriers: It means they have access to capabilities that can transform their business. It also means that failing to leverage those capabilities will cause individual insurance businesses to be left in the dust.
February 18, 2020 Technology

Cyber Criminals Using Coronavirus-Themed Emails To Deliver Malware

A U.S. cybersecurity company says criminal groups are exploiting fears over the new coronavirus to attack the global shipping industry. California-based Proofpoint says it has detected a new email campaign that uses Microsoft Word attachments designed to trick recipients into installing a type of malware known as AZORult.
February 11, 2020 Technology

Equifax Breach Was The Work Of Chinese State Hackers, DOJ Says

The saga of Equifax’s massive 2017 data breach continues, as the Justice Department this morning announced formal charges against four members of the Chinese military allegedly behind the hack. Attorney General William Barr today made public an indictment (PDF) filed in federal court in Atlanta (where Equifax is based).
February 10, 2020 Liability Technology

Claims: Beyond The ‘Moment Of Truth’

I have proudly worked in the North American insurance claims and information technology industry for over 30 years and have witnessed significant, albeit gradual, improvements in process and service. More recently, almost overnight, the switch of information gathering and distribution from analog to digital has transformed claims.
February 6, 2020 Risk Management Technology