As part of its attempts to push the frontiers of technology, Meta recently unveiled a chatbot powered by artificial intelligence that draws on the vast stores of knowledge on the internet. The results, well... they haven’t always been quite what Meta hoped.

Two crashes involving Teslas apparently running on Autopilot are drawing scrutiny from federal regulators and point to a potential new hazard on U.S. freeways: The partially automated vehicles may not stop for motorcycles.

Claims management has always been a combination of art and science. The science part tends to be fairly easy to understand, at least at a conceptual level. After all, insurers base a great many of their decisions on statistics and probability.

According to a new Accenture report, up to $170bn of insurance premiums could be at risk in the next five years due to poor claims experiences, with process inefficiencies in underwriting potentially costing the industry another $160bn over the same period.

The Infrastructure Investment and Jobs Act, as passed by Congress last November, authorizes $7.5 billion to help meet US President Joe Biden’s goal of installing 500,000 stations by 2030.

2022 is off to an exciting start: COVID-19 is waning. But the pandemic’s hangover looks to be long and fraught with surprises. Inflation has hit levels not seen since the 1980s.

Claims are frequently cited as ‘the moment of truth,’ and FNOL (First Notice of Loss) is where all claims begin. Now, new technology through an innovative industry collaboration on a blockchain platform is being leveraged to enable FNOL data exchange between insurers -- and eventually other claim ecosystem partners.

Why travel somewhere when you can just pop on a virtual reality headset and be immersed in that world instead? That is the promise of the so-called ‘metaverse.’

Elon Musk has a habit of using Twitter and interviews to make big statements. For instance, Musk told Jack Dorsey via tweet that AGI-artificial general intelligence, or AI with the power and flexibility of human intelligence--would most likely be here by 2029. And when Elon talks, people listen. But should they?

Dan Nuñez pulls up a video feed on his computer. ‘Can you see that?’ he asks, pointing to some rolling, foggy hills in rural Oregon. The footage was captured seven minutes before Nuñez opened up his browser. Barely perceptible on the screen is a rising plume of smoke.

The Great Resignation has left many employers scratching their heads, wondering how to retain the valuable staff they have and how they can attract new talent for the future.

Automakers reported nearly 400 crashes over a 10-month period involving vehicles with partially automated driver-assist systems, including 273 with Teslas, according to statistics released Wednesday by U.S. safety regulators.

In recent years, the combination of heightened customer demands for a more seamless user experience, combined with the rise of purpose-built insurtechs, has forced insurers to accelerate their innovation cycles. Data-driven processes such as marketing, underwriting and portfolio monitoring, to name a few, require a deeper understanding of the customer, based on requests for as few data points as possible.

Emerging tools such as artificial intelligence and natural language processing are being used in the insurance sector, but costs remain high and there are questions about bias being introduced into machine learning, according to a speaker at the Public Risk Management Association’s annual meeting Monday.

Quantum computing is coming, and, when it arrives, it’s going to revolutionize how data is processed and stored. However, quantum technology, in the wrong hands, could create a multitude of digital risks, including advanced cyberattacks.