Technology and Racial Bias: Study Backs Lawsuit Against Insurer
Jacqueline Huskey, a Black woman living in suburban Illinois, tried more than a dozen times to get help from State Farm after a hailstorm punched holes in her roof. Now, thanks to a broad study of how the insurer handles claims like hers, she has evidence indicating that her struggle is a common one for Black customers.
December 15, 2022
Litigation
Property
Technology
How Video Fast-Tracks Underwriting, Claims
A bright spot for small business insurers: Customer trust is on the rise. Fifty percent of small business owners trust their carriers more than they did pre-pandemic. That number jumps to 80% when the business owner has filed a claim
December 9, 2022
Fraud
Property
Technology
Underwriting
JIF 2022 Climate Panel Focused On Wildfire Risk
Climate risk figured prominently throughout Triple-I’s Joint Industry Forum last week -- from the impact of severe weather events on insurers’ loss ratios to its significance in terms of changing risk profiles and to Florida homeowners’ insurance crisis.
December 6, 2022
Catastrophe
Technology
Underwriting
Stalled Claims Could Benefit From These Tech Innovations In Workers’ Comp
The medical management picture for workers’ comp has become increasingly complicated as the industry reckons with the forces of a post-pandemic world and the changing nature of work, but the problems remain the same: supporting injured workers to drive return-to-work.
November 29, 2022
Technology
Workers' Compensation
Can Insurers Connect To The Connected Car?
Today, more cars than ever are connected, and those connected cars are creating and transmitting a lot of data. This, in turn, has created a gold rush among automobile manufacturers (aka OEMs), insurers and others to find ways to monetize that data. For personal auto insurers, the stakes are greater than ever.
November 29, 2022
Auto
Technology
Resistant AI, Claim Technology Partner to Stop Fraudulent Insurance Claims
Resistant AI will deploy its AI-powered anti-fraud technology into InsurTech specialists Claim Technology to help it protect against fraudulent insurance claims.<br />Through this partnership, claims handlers will have the tools to spot forged documents to a level of forensic analysis that is impossible to detect with the human eye.
November 28, 2022
Fraud
Technology
What Siri And Alexa Will Never Do
For years now, Siri, Alexa and Google Home have been portrayed as just the beginning of a pathway to virtual assistants that will give each of us a J.A.R.V.I.S., the voice-activated software used by Iron Man to handle, well, just about everything.
November 22, 2022
Technology
Serious Cyberattacks On The Rise, Report Shows
About 75% of organisations have experienced a serious cyberattack in the past three years -- up from 60% last year -- according to the 2022 Cyber Security Insights Report conducted by S-RM, a global intelligence and cybersecurity consultancy.
November 18, 2022
Excess & Surplus Lines
Technology
Navigating the Complex Landscape of Timed Demands
There is a growing trend of states recognizing time-sensitive demands, which can carry extra-contractual exposures for insurers. Insurers are faced with large claim volume, excessively large demand packages, and time-sensitive deadlines imposed upon them by state regulators and agencies.
November 17, 2022
Technology
State Farm Insurance Company Sues Amazon Over Patent Infringement
The State Farm insurance company has filed a lawsuit against Amazon, accusing the ecommerce giant of having ‘willfully infringed’ on State Farm patented technology at the core of Elder Care Technology in order to offer a competing product.
November 14, 2022
Litigation
Technology
How Real-Life Sensations in Virtual Reality Could Deepen the Experience
Your experiences in virtual reality could soon get much more lifelike. Palmer Luckey, sometimes credited with creating modern virtual reality, claims to have built a VR headset that will kill the user if they die in the game they’re playing.
November 10, 2022
Education & Training
Technology
How Machine Learning is Transforming Insurance Claims
Machine Learning as been one of the most prolific areas when it comes to high-impact use cases for the insurance industry. And within insurance, claims management offers one of the most promising areas to apply this technology due to the large amount of data available to train algorithms and the consistency of principles applied in the claims assessment process
November 9, 2022
Technology
How to Minimize Fraud in Disaster Claims
Floridians whose properties were destroyed or damaged by Hurricane Ian are expected to file between $53 billion and $74 billion in insurance claims. The federal government will disburse billions more in disaster assistance through tax relief, subsidies and direct grants.
November 7, 2022
Catastrophe
Technology
Automakers Build New Insurance Future
As data and technology pervade the car manufacturing industry, automakers have made fresh inroads into insurance. For more than a century, carmakers and automobile insurers have largely kept to their own lanes. That was before data ruled.
November 4, 2022
Auto
Technology
10 Big Brothers ASAP
Not a fad diet or magic pill, automation is a lifestyle change. Let’s talk change management.
November 3, 2022
Insurance Industry
Technology
