ITL Focus: Telematics
In all my years covering all manner of technology, telematics may have caught me off-guard the most. When I first wrote about Progressive’s auto telematics program, Snapshot, in 1998, it seemed like a slam dunk.
November 4, 2021
Technology
Vehicle Values, STP Drive Record-High Auto Insurance Claims Satisfaction
The nationwide surge in used vehicle prices has given an unexpected boost to auto insurance customers who experience a total loss---their vehicles might be worth more than they thought.<br /><br />
November 2, 2021
Auto
Technology
The Future Is (Almost) Here
We drive in interesting times. A paradigm shift in driving technology hovers on the horizon, and it might end the era of human drivers.
October 28, 2021
Auto
Technology
Over $10B Invested Worldwide On Insurtech This Year
Global investment in insurance technology (insurtech) start-ups totalled $10.5 billion in the first nine months of 2021, a record high level for the period, reinsurance broker Willis Re said on Wednesday.
October 27, 2021
Technology
Long Live The Claims Adjuster!
There is tremendous momentum for leveraging technology in claims, but that does not mean the adjuster will become obsolete.
October 21, 2021
Technology
Insurtech Is Much More Than Just Hype
Two weeks ago, during an on-stage conversation in Las Vegas with Munich Re board member Lisa Pollina, Chubb CEO Evan Greenberg commented that insurtech’s promises of transformation are ‘just hype.’
October 19, 2021
Technology
Payments Innovation Is Key To Shortening The Insurance Claims Lifecycle
The insurance industry is full of metaphorical dinosaurs. Despite overseeing a whopping $3 trillion in claims payments per year, it overwhelmingly relies upon outmoded payment methods like checks, which are slow, lack transparency, vulnerable to fraud, and therefore prove ten times more expensive for insurers to manage than digitized payments.
October 18, 2021
Technology
Raising The Bar: Exponential Claims Professionals
As insurers let enabling technologies such as artificial intelligence handle an increasing share of claims, companies should enhance the capabilities and broaden the roles of claims professionals to reap the benefits of advanced tools while maintaining personal engagement at moments that matter.
October 15, 2021
Education & Training
Technology
The Importance Of Decentralized Insurance In A Destabilizing Climate
What does it mean for economies, governments and communities when ‘once in a lifetime’ weather events begin to occur on an annual basis? We are witnessing an entirely new scale of natural disasters across the world.
October 14, 2021
Catastrophe
Technology
InsureTech Connect: All About The People
Participating in ITC2021 was a blast! It was great to see so many people in person for the first time in a couple of years. But aside from the joy everyone was experiencing in just being together, there was a serious undercurrent to the event
October 13, 2021
Technology
The Case For Cloud Computing
Insurers must regain competitive ground in the digital race for the customer, and all roads that make sense … lead to cloud adoption.
October 12, 2021
Technology
What Consumers Want From The Claims Experience
Consumers are looking for a hybrid claims processing model — an intermixing of virtual and self-service with human adjuster interaction, according to the Future of Claims 2021 Report from LexisNexis Risk Solutions.
October 11, 2021
Technology
Technology Is Enabling Better Virtual Claims Collaboration, But Human Touch Still Vital
Insurance has always been a people business — the industry is built on relationships and helping people through times of need.
October 11, 2021
Technology
It’s Not Human Vs. Machine; It’s PLUS
When it comes to thinking about how to secure data assets, deploy analytics and deliver intelligent automation, the question of ‘why are we doing this?’ is well worth thinking through carefully.
October 5, 2021
Technology
Blockchain: The Next Big Thing
If you’ve been paying attention to the technology landscape, you’ve heard of blockchain. The inherent capabilities of this distributed ledger technology are vast, in its ability to efficiently, transparently and securely transmit information.
October 4, 2021
Technology
