Farmers Insurance has announced a partnership with Talespin, a company that provides virtual reality and augmented reality products for businesses, to develop a VR training curriculum that focuses on simulating workplace conversations to help employees practice key interpersonal skills.

A recent analysis of 2018 cyber claims data paints a worrying picture for leaders of organizations both large and small.

With distracted driving on the rise, phone-tracking startups try to show us we’re the problem. It’s not quite working.

Imagine pausing at a stop sign as you drive to work. Suddenly, you are jolted forward as you hear a loud crash. A distracted driver has rear-ended you.

State Farm is in the process of creating a blockchain application to assist in subrogation, leveraging open-source software, in an attempt to create efficiencies in a system it found to be full of redundancies.

A proposed class action lawsuit against General Motors alleges owners deserve to be compensated for data the automaker collects from connected vehicles.

In A Hitchhiker’s Guide To The Galaxy the words “Don’t Panic” are famously printed on the cover of the novel’s titular encyclopedia. Author Douglas Adams later said this was because it was the best advice he could think of for humanity.

This week, the Artificial Intelligence conference in New York drew thousands of attendees to learn more about the many elements and practices that go into the popular field. That included the topic of ethics in AI and why organizations need to be aware of the negative potential of AI as well as its benefits.

The workplace is evolving, to the point that many people have no actual “place” from which to work. Some do their jobs remotely, while others work from locations such as their cars, if they are part of the gig economy.

The advance of automation in the auto insurance industry could have come at the expense of the personal touch that consumers expect. But recent research shows that auto insurance carriers are succeeding in striking a balance.

Artificial intelligence has not reached the point where it is replacing humans in the insurance industry because many processes still require human intervention, speakers said at a recent insurance conference.

The voice of the customer has never been so important to business; a growing number of customers now rely on the reviews and experiences of others to help guide their purchasing decisions, and this trend will only increase as millennials make up a greater portion of insurance carriers’ customer bases.

For years, personal lines has offered digital claims capabilities that have transformed the way consumers interact with insurers — all the while, commercial lines has been left in the dust … or has it?

Back in 2016, Microsoft reported that more than one billion people used its Office suite of applications, which includes the Microsoft Excel spreadsheet. Roughly one in every six people on Earth uses it, Microsoft said.

American Family Insurance has announced a partnership with UK start-up Neos to help US customers proactively protect their homes using smart-home technology. The partnership is the first of its kind for a US insurer, according to American Family.