The underwriting landscape is undergoing a quiet revolution, with Managing General Agents (MGAs) at the forefront of a shift driven by AI and smart integrations. In this wide-ranging interview, Balázs Kaman, Head of Product at BindHQ, outlines how automation tools are cutting turnaround times, eliminating repetitive data entry, and allowing underwriters to focus on risk evaluation instead of rekeying submissions.
For claims professionals and adjusters, this technological shift holds important implications. Faster quote turnarounds change the tempo of the entire insurance cycle. More accurate, standardized data upstream improves clarity and speeds downstream processes—including claims handling and reporting. However, challenges persist: data fragmentation, inconsistent standards, and limitations in GenAI accuracy mean human oversight remains essential, especially in complex specialty lines.
As Kaman explains, the trend toward continuous underwriting, especially in areas like commercial auto, is growing, with IoT and embedded insurance models expected to reshape traditional renewal cycles. For adjusters, this could mean handling more dynamic policy conditions and accessing richer, real-time data from the underwriting phase. As tools evolve, the industry is moving toward a model where speed, precision, and smarter workflows redefine how risk is written and managed.