The transition from a pastry chef to a risk management executive at Whole Foods is a unique journey for a professional who initially aimed for culinary fame but found her calling in workers’ compensation due to work-life balance needs. Her career path took her from handling self-insurance to working with cotton farmers, then progressing through roles at Gallagher Bassett and Zenith Insurance, before joining Whole Foods in 2017. Her experience highlights the importance of work-life balance and the appeal of working on the employer side.
In the evolving landscape of risk management, technology, specifically AI, has been a game-changer, particularly in claims handling and improving outcomes for injured employees. The focus on mental health within risk management has been a positive shift, emphasizing the well-being of injured workers and leading to better outcomes overall. There’s also a call to make workers’ compensation more appealing and engaging, despite its perception as a non-glamorous field.
Personal accomplishments, like achieving work-life balance and developing successful return-to-work programs, stand out for the executive, alongside professional achievements. Her riskiest activity, swimming with dolphins in Jamaica, underscores the blend of professional rigor with personal adventure and enjoyment in life.