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Creating Empathetic Customer Experience

After more than a year of watching the world change radically, consumers need three things: security, comfort and support. In other words, they need empathy and understanding from brands they trust — and from their insurance providers most of all.
August 10, 2021 Education & Training

How Insurance Can Halt Ransomware

In 1975, the Argentina grain exporter Bunge & Born paid $60 million to free a kidnapped executive. That ransom payment remains the largest ever paid for a single person, but his case marked the beginning of the end for high-profile hostage events.
August 10, 2021 Technology






Cognitive Technologies

Cognitive computing is a funny beast. Every time you hit your target, you find that another pops up off in the distance.
August 5, 2021 Technology


Wildfire Burns Through Historic California Town

A 3-week-old wildfire engulfed a Northern California mountain town, leaving much of the downtown in ashes, while a new wind-whipped blaze also destroyed homes as crews braced for another explosive run of flames Thursday in the midst of dangerous weather.<br /><br />
August 5, 2021 Property California