Claims Pages
claimspages

Tips For Effectively Managing A Claims Department

Responding to Department of Insurance (DOI) inquiries, reconciling estimates, denying coverage and issuing settlements are just a few parts of the daily grind in an insurance claims department. <br />Especially during 2021, being caring, empathetic and demonstrating expertise with customers will increase their satisfaction as well as boost your brand’s reputation and your claims department’s ability to offer excellent customer service will be determined by how well you manage priorities.<br />But how do you manage priorities effectively as workloads seem to get larger, deadlines get shorter, and the pressure gets higher?
April 5, 2021 Education & Training


Doctor Arrested As Part Of Investigation into 200 Fake Insurance Claims

A doctor has been arrested on suspicion of helping to fabricate medical certificates in up to 30 fraudulent insurance claims. The man, who is aged in his 50s and runs a medical practice in north Dublin, was arrested as part of a Garda investigation into some 200 fake insurance claims which were lodged with the help of a solicitors’ firm.
April 2, 2021 Fraud





Want Some Insurance With That?

Some 25 years after the publication of Nicholas Negroponte’s seminal ‘Being Digital,’ it feels trite to write about how digital capabilities and the expectations they create among customers have transformed even traditionally sleepy industries like insurance.
April 1, 2021 Technology

Digitizing Claims

Insurers have been working for years to digitize their claims processes. The goals and benefits are critical and measurable: improve the customer experience, expedite claims settlements, and dramatically simplify the claims process, reducing unnecessary touches for insurers.
April 1, 2021 Technology





Insurtech’s Stock Drop Triggers Class Action

A putative class action securities lawsuit was filed Friday against auto insurtech company Root Inc. and its directors and officers after its stock price dropped dramatically following an analyst’s negative report.
March 30, 2021 Litigation