What makes a claims organization successful? They tend to measure their performance using outcomes-based metrics, employ claim decision support tools such as workflow automation and predictive modeling, and use an “advocacy-based” claims model that puts employees’ needs first.

Federal safety regulators are hoping the fourth time is the charm for millions of recalled dehumidifiers that have now been linked to 450 fires and more than $19 million in property damage: Gree Electric Appliances — the manufacturer fined a record $15.45 million over the fiery dehumidifiers earlier this year — has re-announced the recall.

Blaze, inferno, and conflagration are all words that can be use interchangeably with “fire.” But, as referenced in Kia’s latest recall, the carmaker has its own term to describe the incident you never want to happen to your vehicle — “thermal event.”

Unless you have little regard for your personal safety or the safety of those in your vehicle, you generally want the doors on your minivan to remain closed while it’s in operation.

As everyone knows, the day after Thanksgiving Day is called “Black Friday.” It is the busiest retail shopping day of the year. But fewer people realize the day before Thanksgiving Day is dubbed “Blackout Wednesday” or “Drinksgiving” in some circles.

When you’re making the rounds at the stores this holiday season, make sure your car isn’t on someone’s gift list. Unattended vehicles, especially those loaded with valuables, make attractive targets for thieves.

Fire crews in South Florida are urging those planning to deep fry their turkey this Thanksgiving to be cautious. With Thanksgiving this Thursday, many have deep fried turkey on their holiday menu, and fire rescue officials warned if the turkey is not properly prepared, dipping it into the deep fryer can cause an explosion.

Risk Toolbox (Parsippany, N.J.) announced at ACORD 2016 in Boca Raton, Fla., that it has published more than 200 pages of certificate-of-insurance (COI) related information on its website in order to provide a compliance resource for carriers, agents and brokers.

The events of Oct. 21, 2016 have sobering implications for the future of insurance IoT, but that shouldn’t dissuade insurers from preparing to exploit the opportunity.

An Arkansas man died after a deer was struck by another vehicle and the animal went through his windshield on a state highway in northwest Poinsett County on Friday morning, authorities said.

A Little Rock husband and wife said more than $100,000 in jewelry was taken while they were out of town, according to a police report.

"In this case, I’m not sure that there ever was a crash," Ryan James, with the Arkansas Insurance Department, said. As U-Haul locations across Central Arkansas load up their trucks for law abiding customers, the Arkansas Insurance Department is unloading a conviction on a woman they say hitched onto a U-Haul for insurance fraud.

There are few things worse than having your relatively new car stall on you without warning. That’s why Ford is recalling nearly 90,000 vehicles with a defect that could leave your car dead — and unable to restart — in the middle of the road.

Ford is recalling about 830,000 vehicles in the U.S. and Mexico because parts in the side door latches can break and the doors can open while the vehicles are moving.

Over the past two years, General Motors has recalled millions of vehicles over airbag issues, many related to Takata safety devices deploying too forcefully. Now, the company is recalling nearly 290,000 Chevrolet sedans for a different reason: the airbags might not deploy in a crash.